CH·01SupportOpen
Something broken?
Bug reports, install issues, sync problems. Include a debug bundle if you have one — they're scrubbed of content by design (see Architecture A·06).
support@mync.aiContact MYNC
Reach us directly.
Pick the channel that fits. Real humans, no ticket numbers. Replies come from the people building MYNC.
PNL·C1
Channels / Choose One
6 routes
Open
Six ways in.
Each goes to a person, not an inbox.
CH·02Beta / TestFlightOpen
Want early access?
iPhone TestFlight is open by invite. Mac early-access builds rotate weekly. Tell us a bit about your network and your use case.
beta@mync.aiCH·03Sales / TeamsOpen
Investor, founder, GP?
Use cases for fund LPs, deal teams, founders' offices, and family offices. Custom routing, BYOK at scale, security review packets.
hello@mync.aiCH·04PressOpen
Writing about us?
Embargoed launches, deep technical context, founder interviews. We'll respond fast and we won't waste your time.
press@mync.aiCH·05SecurityOpen
Found a vulnerability?
Coordinated disclosure welcome. PGP key on request. We acknowledge within 24 hours and credit you in the fix release notes if you'd like.
security@mync.aiCH·06GeneralOpen
None of the above?
Send it our way. We read everything that comes in. We may not respond fast on this channel, but we will respond.
hello@mync.ai
PNL·C2
Direct Message / Form
Encrypted in transit · TLS
Drop a note.
If you'd rather not pick a channel, send it here. We'll route it.